Hire Industry Association of New Zealand (Inc.)

The members of the Hire Industry Association of New Zealand (HIANZ) share a common commitment through this statement of ethical practices to promote the highest possible standards of professional conduct.

All members of HIANZ undertake the following:

• To comply with all relevant laws, codes, standards and regulations, and protect the public against fraud and unfair trade practices.

• To maintain the highest reasonable level of safety for all products, equipment and services, and support the development of industry standards and safe practices through appropriate training.

• To provide a safe working environment.

• To present or supply products and services honestly without misrepresentation.

• To provide proper, fair and reasonable service to customers including but not limited to after sales service.

• To recognize that other members will compete for business within lawful practice.

• To make a full and frank disclosure to customers of all material terms of any agreement with them.

• Members MUST have adequate public and, or, liability insurance, or an equivalent insurance if not New Zealand based. Members are obliged to provide evidence of such insurance on request.

• Members undertake to pay their debts in accordance with the creditor’s terms and in the case of a dispute to declare to the creditor, if requested, the reason for withholding payment.

• To support the Association by taking an active role in HIANZ activities and promoting the Association to the industry.

• To never knowingly infringe any other parties' intellectual property rights and if any innocent breach occurs then to address and rectify any such breach immediately.

HIANZ ‘Code of Ethics’ is a guideline and does not represent the entire scope of good conduct and ethical behaviour. Acceptance of and adherence to this Code is a condition of membership.

If a breach of the Constitution or Code of Ethics becomes known to the Board, it shall have power to act of its own volition as defined in Clause 7 of the Hire Industry Association of New Zealand Constitution, even if no complaint has been received. The Board's decision if final.