Frequently asked questions

Registrations will open 1 April 2023.
We will aim to have a draft programme available by early April 2023.
At this stage COVID-19 certificates are not required, however all delegates will be required to meet all current COVID-19 Health Guidelines.  
If you are unable to travel due to COVID-19, your registration can either be transferred to another person, or a full refund will be provided. Proof of a positive COVID-19 result is required to receive a full refund.
Please contact the Events team by email 

You can collect your name badge at the registration desk upon arrival. Please ensure you wear your name badge at all times while in attendance at the conference.

Closer to the conference date, we will confirm the timings of the free bus transfers from the James Cook Hotel Grand Chancellor to the Lower Hutt Events Centre (LHEC) and vice versa. Note transfers will be in line with the conference opening and closing timings only. The free bus transfer is not available from/to any other hotel or venue.